Privacy Policy

Effective Date: July 23, 2026

Privacy Policy

Dreams Market (“Dreams Market”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how our mobile application and website collect, use, disclose, and safeguard your information.

By using the Dreams Market application, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Depending on how you use the application, we may collect the following information:

Personal Information

  • Full Name
  • Mobile Phone Number
  • Delivery Address
  • Order Information
  • Customer Support Messages

Location Information

With your permission, the application may access your device location to:

  • Show products available in your area
  • Calculate delivery availability
  • Improve delivery services

You may disable location access at any time through your device settings.

Camera Access

The application may request access to your camera to allow you to:

  • Scan QR codes (if available)
  • Upload product or profile images
  • Contact customer support with photos

Camera access is only used after your permission.

Photos and Storage

The application may request access to your photos or device storage to allow you to:

  • Upload profile pictures
  • Upload images related to orders or customer support

We do not access your files unless you explicitly choose them.

Notifications

The application may send push notifications regarding:

  • Order status
  • Promotions
  • Offers
  • Important service announcements

You may disable notifications through your device settings.

How We Use Your Information

We use collected information to:

  • Process and deliver orders
  • Contact customers regarding purchases
  • Improve our services
  • Respond to customer inquiries
  • Prevent fraud and abuse
  • Comply with legal obligations

Payment Information

Currently, Dreams Market does not process online payments through the application.

Orders are paid using Cash on Delivery (COD).

No credit card or online payment information is collected by the application.

Sharing of Information

We do not sell your personal information.

Your information may be shared only with:

  • Delivery partners to complete your order
  • Service providers assisting in operating the application
  • Government authorities when legally required

Future Third-Party Services

Currently, the application does not use Firebase services.

In future versions, we may integrate services such as:

  • Firebase Analytics
  • Firebase Crashlytics
  • Firebase Cloud Messaging (Push Notifications)

If these services are introduced, this Privacy Policy will be updated before their use.

Data Security

We implement reasonable administrative and technical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

When no longer required, personal information will be securely deleted or anonymized.

Your Rights

Depending on your local laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your account and personal data
  • Withdraw permissions such as Location or Camera
  • Contact us regarding your privacy concerns

Account Deletion

You may request deletion of your account at any time by contacting us.

Upon verification, we will delete your account and associated personal information unless retention is required by applicable law.

Children’s Privacy

Dreams Market is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, it will be deleted promptly.

Cookies

Our website may use cookies and similar technologies to improve user experience and website performance.

You may disable cookies through your browser settings.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.

Continued use of the application after changes indicates acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Dreams Market

Website:
https://dreamsmarket-eg.com